Please allow 3 working days before dispatch.Your order will then be sent out on your chosen delivery service. Custom Printed items must be paid for in advance, and are non-returnable. Returns are only accepted where the fault is ours. Because all of our t shirts & vest are produced on special customer request, they are exempt from the right of withdrawal (replacement). The law exempts products produced on "special request" from the right of withdrawal. This means, if you do not like one of our products or if it does not fit, you cannot return it.
We appreciate your understanding, as all of our shirts are manufactured on special requests.
|UK||Europe||Rest of the World|
|Delivery Service||Royal Mail 1st Class ( 1 -3 Workings Days)||Royal Mail International Tracked& Signed (3-5 Working Days)||Royal Mail International Tracked& Signed (5 -7 Working Days)|
DELIVERY - UK ORDERS
STANDARD DELIVERY - UK ORDERS ONLY (3-5 WORKING DAYS)
This takes approximately 1 - 3 working days to be delivered from date of shipping.Orders can arrive between 9am and 5pm. Once your order is displayed as 'Dispatched' please remember to allow 5 working days for your order to arrive.
At busier times of the year (eg. Christmas) postal services can slow down, we ask you to wait 7 working days after your order is 'Dispatched' before contacting us.
DELIVERY - INTERNATIONAL ORDERS
Standard Shipping Royal Mail 1st Class (3 - 5 Working Days)
Rest of the World
Royal Mail International Tracked & Signed(5 - 7 Working Days)
SHIPPING AND HANDLING FOR INTERNATIONAL ORDERS
Our couriers will deliver between 9am and 5pm, and will require a signature for your parcel on receipt. Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. We're sorry but we can't change the delivery address of a parcel once your order has been placed. If you are not available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up. Please note any charges relating to tax and customs duty are the sole responsibility of the customer. Please note our courier company can not deliver to PO Box addresses.
If you have any questions then please just drop us a line at email@example.com
As we state on our web site and throughout the checkout process, Customised orders may not be changed or cancelled once submitted as they are made to customer specifications.
- Returns are only accepted where the fault is ours.In the case that you do receive a faulty personalised item, we must ask that this is returned to us or an image sent before we can send out a replacement.Because all of our t shirts & vest tops are produced on special customer request, they are exempt from the right of withdrawal (replacement).
When returning your parcel to us, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.